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FAQs

What area do you cover?

 

We cover Auckland and some parts of Waikato. Feel free to send us a message to find out if we can come to you.

Can I pay it off?

We offer payment plans to make it easier for you to pay for that special party! Message us to find out how we can help.

 
How much space is required?

 

Each Cabana Hut is approximately 1.8m L x 1m W x 1.8m H

How much notice do you require for a booking?


We recommend you book as early as you can, preferably two months prior to your event, to avoid disappointment. This gives us enough time to plan your party, especially if you request for personalised themes. 

How do I Make an enquiry or booking?

 

You can message us through our Facebook page "The Cabana Huts", or send us an email at thecabanahuts@gmail.com. Alternatively you can click one of the social link buttons on our web page or go to the Contact link at the top of the page

Can I hire additional Huts?

 

If you are after an odd number of Cabana Huts not mentioned  in our packages, you can hire them extra at a cost of $50 per Hut

Is there a deposit required?

 

A 50% deposit is required at time of booking with the remaining 50% due within 7 days of the booked date.  If you book within 7 days of your date, we will require full payment upon booking.

Is there a bond required?

A $50 bond is required and will be refunded upon collection of items in good order. This must be paid at the time of booking

What is the setup and pack down time?

 

We allow approximately 1.5 hours for setup and approximately 1 hour for pack down. Please ensure all furniture is moved and a good clear area is available for setup

How is the bedding cleaned?

 

All linen and bedding is hot washed with disinfectant to ensure a high level of cleanliness. Pillows are also covered with protectors which are cleaned in the same way. If anything is soiled and not able to be cleaned to a high standard then it is discarded

What is the age range for hire?

 

Overnight packages are available for ages 5 and older. We can cater for under 5s for daytime parties only

What is the length of hire?

 

Approximately 19 hours is the hire period for overnight hire. Day hire is 4 - 8 hours depending on availability. We can work with what suits you

How are the lights/accessories powered?

 

Some items may be battery powered, which we supply batteries for. Other items may require a power point and possibly an extension cord, which we can supply if you do not have available

What is the Cancellation Policy?

You may request to cancel your booking for a full refund, up to 7 days prior to the date of the booked event.  Cancellations made within a week of the event will incur a 50% fee.  

DO YOU CHARGE A TRANSPORT FEE?

This depends how far we need to travel to get to you. But we keep this fee as minimum as possible.